History of the World Mail Awards
 

For many years Triangle has organised the internationally recognised World Mail & Express conference – the unique forum for industry leaders and key decision makers to discuss strategy and track developments in a dynamic and fast-changing sector of international business.

Much debate had been focused on ways of encouraging and publicising best practice within the mail industry worldwide; from these discussions arose the World Mail Awards, launched in 2000 with the first presentation made at the World Mail & Express Europe conference held in Paris in May of that year.

The initial awards consisted of four categories – Internet Commerce, Innovation, Customer Service and Airline of the Year. However, such was the response to these awards in their first year that the number of categories was increased to six in 2001 by the addition of e-Messaging and Marketing Campaign of the Year and in 2002 Security and Enterprise were also added.

In 2003 a further two categories were launched to promote increasingly important issues within the industry.  Industry Leadership recognises individuals or organisations for significant advancements in the postal sector and the Technology Award acknowledges the use of innovative technological solutions for competitive advantage.

2004 saw the launch of the Transformation Award, honouring a postal administration which has transformed itself deeply and broadly with a real impact as measured by the outcome, while in 2005 a further award was added to recognise best practice in terms of delivering mail quality.

In 2006, new awards for Corporate Social Responsibility and People Management were included and 2007 will see a total of eleven categories recognised with the addition of the new Retail Project award.

Whilst not diluting the value of these awards, the organisers will work closely with industry leaders to ensure that the number and definition of the categories develop in line with the rapid changes within the industry worldwide.

With the exception of the Industry Leadership Award, application, or nomination, for an award is open to any postal operator or service provider worldwide, whether public or private, small or large. All applications are reviewed by a prestigious panel of judges and, from a shortlist of entries, a winner in each category is finally declared.

Winners are announced at a presentation ceremony held in conjunction with the annual World Mail & Express Europe conference (next in Munich, Germany in May 2009) where awards are presented by sponsoring organisations.
 

Sponsorship of these prestigious awards provides high profile global marketing coverage throughout the year and links the sponsor to encouragement of best practice and improvements in products and services throughout the industry.

Judging Panels
 

Each award is judged by a global panel of experts whose deliberations are independent of the organisers and sponsors. It is the responsibility of each award panel, under the chairmanship of a distinguished industry leader, to ensure that all applications or nominations meet the criteria of the award in question.