World Mail Awards

Magyar Posta

The winner has clearly demonstrated a commitment to transforming their business with a seven year transition that has seen every aspect of their organisation from the internal to externally facing elements transformed. They have taken a long term view, embraced best practice business principles and have planned and executed excellently.

The winner is Magyar Post

Shortlist

Magyar Posta
From a bureaucratic postal organisation to a customer orientated service provider. Over the past six years, Magyar Posta has driven forward a modernisation programme that focused on returning to core postal activities and their development, taking the actions needed to ensure that upon market opening Magyar Posta would be a competitive postal service provider able to meet the challenges of the 21st century.

South African Post Office
The South African Post Office Transformation Journey & Roadmap. The transformation of South African Post Office has taken place over many years with this latest phase focusing less on cost cutting and more on growth and innovation. Through a multi-strand programme approach, the Post has transformed its products and services, operational processes and business model to deliver significant results for customers and employees.

LibanPost
In September 2001, local shareholders took control of Libanpost and in 2002 a new management team was appointed. This was the start of the Libanpost transformation. The Post diversified into new markets, developed new products and became the pioneer of public-private-partnership - all of which have transformed the post and delivered revenue growth.

Judging criteria

This award is for a postal organisation that has undertaken considerable change with a focus on meeting its mission and bottom line results. This includes transforming the role of post office to ensure profitability; rationalisation of the network; optimisation of labour and equipment resources; new labour agreement and outsourcing on non-core areas. The judges will look for a postal administration which has transformed itself deeply and broadly with a real impact that can be measured by the outcome. They would not consider "hype" or discussion of change with little action. The basis would be on execution and result of pervasive change and on the application of private sector leading practice in transformation and operating efficiencies. Speed of change, scale of change and best use of resources will be of prime interest to the judging panel.