World Mail Awards

Swiss Post

As the postal industry is one of the world’s largest employers, no wonder this award is as significant as it shows postal companies’ full commitment in setting the example in terms of people management practices. It was a really difficult choice between two of the entries which were very close. This year’s award testifies how the winner has been offering its long serving employees a proven motivation tool and a unique way of gaining nationally recognised vocational qualifications. With this programme employees, with traditional training, are able to benefit from a modern qualification as well as improving their professional perspectives both on the internal and external job markets.

We would like to commend Guernsey Post for their continued programme to revitalise people, however, the winner of the People Management award is Swiss Post.

Shortlist

Swiss Post
An offer to the company long-serving employees of a unique way of gaining a nationally recognised vocational qualifications. This project enables employees with traditional training to benefit from a modern qualification and significantly improve their professional perspectives on the internal and external job market.

Post Danmark
A response to the speed of change by proposing a change of mentality so that the company sells its customers the solutions that create the most value rather than simply selling products to the customer. A change of mentality that also involves an important change of culture where customers needs and value chain are the driving force behind sales, innovations and marketing.

Guernsey Post
A project that shows a significant change in the company by achieving a planned programme which has positively influenced the way in which the company operates. The undertaken programme implied deep changes driven by a complete revision of the company's people management approach.

Judging criteria

With postal authorities being amongst the world's largest employers, internal relationships and good people management significantly reflect on the competitive advantage and success of the company. The judging panel of this award will look for examples of excellence in people management practice in such areas as change management, partnership with unions, motivation, raising performance, training and development. They will also need to see effective policies to encourage fairness, diversity and the creation of a culture of customer focus, quality and improvement. Applications must be supported by appropriate measures that provide evidence of the positive impact an organisation has made by investing in its people.