World Mail Awards

Post Danmark

This was a difficult decision with the shortlist having three very strong entries. Ultimately the judges selected the winner because they fully embraced the e-commerce platform and have transformed a traditional service into a highly targeted e-commerce offering. They have also demonstrated an ability to continue to develop and build upon this platform to offer improved service to customers.

The winner is Post Danmark for eComOne Building on the e-Boks platform.

Shortlist

Post Danmark
eComOne Building on the e-Boks platform, which delivered a web based mailbox and archive for all Danish citizens, eComOne has innovated the original service, expanded the amount of in and out bound channels and incorporated the ability to deal with a wider range of documents and formats. eComOne enables complete electronic mail distribution within an organisation.

Cycleon
Optimise customer loyalty and customer service via reverse logistics Cycleon is a pan-European reverse logistics company developing innovative solutions for end to end returns management, helping organisations drive customer loyalty throughout the entire product lifecycle. Covering 27 markets in Europe, Cycleon enables organisations to take advantage of innovations in reverse logistics including compliance with relevant waste regulations.

Deutsche Post
Diskmailing, the multimedia promotional postcard Diskmailing is a new form of multimedia postcard allowing organisations to deliver personalised advertising to their customers. The innovative combination of mailing, multimedia and web achieves higher response rates, markedly increases the number of leads and sales, and in some cases also offers the opportunity to reduce costs.

Judging criteria

This category focuses on initiatives that exploit the power of the worldwide web as a communications and business medium. Nominations and applications will be accepted for developments that use internet technologies to deliver value to stakeholders in the mail industry. Applications are not limited to public internet sites and may, for example, include the use of internet technology for inter-organisational collaboration, for e-messaging, trading or other commercial functions. Applicants must be able to demonstrate that benefits are delivered to the ultimate users of mail services and that the functionality of the technology can be translated to other related areas (geographic or functional) of the mail industry.