Guernsey Post

As postal administrations evolve into a new environment there is a need to deal not only with this new environment but also their own corporate environment.  Postal senior management must recognize this need for change and implement changes in employee industrial relations.  The winner of the 2011 People Management World Mail Award is Guernsey Post for their new and innovative people management programme that has moved this postal administration in a new direction, making them “The employer of choice” on the Island of Guernsey.

The winner on the night was Guerney Post.

Highly Commended

Swiss Post for “Post Wide Web: The Intranet of Swiss Post”

Recognizing the fact that continuous knowledge-sharing and participation of the staff will be one of the most important features in future business and instrumental in each company, the fully self developed intranet of Swiss Post is the most important company’s information channel and a major key to keep people constantly updated, to stimulate collaboration and to speed up processes.

bpost for its “STAR: working together to reach our objectives” project

With a strong holistic management based on the EFQM excellence model and operating in a most challenging market environment, the project shows how the company has successfully strived to implement comprehensive and necessary adjustments and restructuring efforts by strongly focusing on employee well being and security.

Hrvatska Posta for its corporate climate improvement project

A Project whose goal is to set up a new organizational structure for the company by turning it into a modern postal operator, betting on the strongest link in the chain – experienced and professional employees, through the steady improvement of corporate climate and job satisfaction.

Judging Criteria

With postal authorities being amongst the world’s largest employers, internal relationships and good people management significantly reflect on the competitive advantage and success of the company. The judging panel of this award will look for examples of excellence in people management practice in such areas as change management, partnership with unions, motivation, raising performance, training and development. 

They will also need to see effective policies to encourage fairness, diversity and the creation of a culture of customer focus, quality and improvement. Applications must be supported by appropriate measures that provide evidence of the positive impact an organisation has made by investing in its people.